The Company:
Hearth product distribution company.
The Challenge:
Field service technicians were experiencing pulled muscles and back strains during delivery of Hearth product for installation. The customer was experiencing an increase in worker compensation claims year to year.
A new innovative material handling product needed to correct the safety problems for the customer. Project entailed developing a new improved product incorporating multiple facets for material handling, product protection, and safety for the operator. Industry safety standards were implemented into the design.
The Solution:
- Designed and manufactured a new modular material handling product allowing the safe transport of multiple hearth products.
- The final solution used a practical engineering approach and was an accepted solution by collectively understanding the needs of the customer and the current processes.
- The RDR Services successful project implementation improved the safety, efficiency, and costs for the customer.
RDR Services partnered with the customer to configure a new product that would allow for the safe and easy transport of Hearth products to installation sites. The modular adjustment of the new product allowed for multiple Hearth products to be transported safely and securely.
RDR Services turned concept into reality and once design concept was prototyped, implemented a testing program with the customer.
Customer participated in final build, test, and approval to project completion.
